Privacy Policy

Learn how we collect, use, and protect your personal information.

Last updated: March 30, 2025

Information We Collect

We collect information that you provide directly to us, including:

  • osu! profile information if given
  • Email address for account creation and communication
  • Payment information (processed securely through our payment providers)
  • Gameplay preferences and settings
  • Communication data when you contact our support team

How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Process your orders and payments
  • Communicate with you about your orders and account
  • Customize our services to match your playstyle
  • Ensure the security of your account
  • Comply with legal obligations

Information Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of sensitive data
  • Secure password hashing
  • Regular security audits
  • Access controls for our staff
  • Secure data backups

Data Retention

We retain your information only for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.

Third-Party Services

We use trusted third-party services for:

  • Payment processing
  • Email communication
  • Analytics
  • Customer support

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Export your data

Cookie Policy

We use essential cookies to maintain your session and preferences. Analytics cookies are used only with your consent to improve our services.

Changes to This Policy

We may update this policy occasionally. We will notify you of any significant changes via email or through our website.

If you have any questions about these policies, please contact us at [email protected]